BENEFITS DIRECT · POLICIES & ACCESS

Security and Data Protection

Data protection

Use the HTTPS version of this website. HTTPS encrypts network traffic in transit between your browser and this site, subject to the security of your device and connection. It does not provide end-to-end encryption, guarantee absolute security or establish HIPAA certification. The calculator does not submit or store its entries. Prescription searches use a separate HTTPS request to NLM.

Use an approved secure enrollment or document-transfer service when providing sensitive insurance records. Ordinary email and social messages may not be appropriate for confidential health or identity information. Report suspected misuse or a security issue to info@benefitsdirect.org or (614) 420-2418; do not include exposed sensitive records in the initial report.

Contact permission and SMS

Contacting Benefits Direct requests a response to your inquiry. It does not enroll you in an automated marketing or text program. No SMS subscription, automated marketing consent or third-party marketing data-sharing consent is collected by this website. Consent to receive marketing is not a condition of buying insurance.

If a separate text program is offered, review that program’s sender identification, message purpose and frequency, applicable message/data rates, opt-out and help instructions, privacy policy and terms before opting in. This page is not an active text-program enrollment. You may contact us directly to request that we stop further inquiry follow-up; this does not cancel an insurance policy.

Separate enrollment authorization

Marketplace application access and updates require separately documented consumer consent and confirmation of application accuracy. Medicare appointments and marketing may require separate Scope of Appointment, recording notices and other disclosures. A website visit, phone call or external link is not a substitute for those processes.